1. Order Accuracy

Please ensure all order details are accurate before placing an order. Changes to the order cannot be made once it is processed.
2. Delivery and Missing Items

If you receive the wrong product or find any item missing, please share your concern with proof (such as photos or videos) via WhatsApp within 48 hours of delivery.
3. Refund and Return Policy

Refunds will be provided for genuine concerns upon verification. To ensure a smooth resolution, we recommend recording a video while unboxing your parcel to serve as proof.
4. Damaged Items

In case of damage during transit, please contact us with proof. A replacement or refund will be processed based on availability.
5. Shipping and Handling

We are not liable for delays caused by courier services. However, we will assist you in tracking your parcel.
6. General Disclaimer

We reserve the right to modify these terms and conditions at any time without prior notice.